User guide
User guide
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Testing a broker connection

Ensure the broker is associated with a location/site

Before we can test the broker connection, we need to tell the Lens Portal which site/location this broker configuration is for.

  1. Login to the Lens Portal as an administrator

  2. In the left sidebar, go to the Configuration and select the Settings item

  3. On the settings page, go to the Sites and Collectors section and then select the Manage site option

  4. Select the site that the broker is within from the Select a site dropdown

    image-20230418-131436.png
    The Select a site dropdown


  5. Click the Workstations tab

  6. In the Broker section, select the broker from the Use broker configuration dropdown

  7. Click the Save button

image-20230418-131655.png

Testing the broker connection

Now that we have ensured the broker configuration is associated with at least one site/location, we can test the connectivity to the broker.

  1. Login to the Lens Portal as an administrator

  2. In the left sidebar, go to the Configuration and select the Settings item

  3. On the settings page, go to the Platforms section and then select the Broker option

  4. Check the checkbox next to the broker configuration you would like to test

  5. Click the Test button

    image-20230418-132111.png


  6. You will see a progress message while the test is performed. It may take a couple of minutes to perform the test depending on the collector settings.

  7. The result of the test will be displayed as a message on the right of the screen once the test has been completed