Issue details
Adobe Premiere Pro - No audio is playing when using Adobe Premiere
After connecting to the remote edit system via PCoIP and opening Adobe Premiere, there is no audio when playing video or a sequence. This is caused by a bug in the PCoIP agent software.
Workaround
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Open Adobe Premiere
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Open the preferences dialog by going to ‘Edit’>'Preferences'>'Audio hardware'
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You will see that the audio device selected says ‘(Not working)' after it. Click the ‘Default Input’ dropdown and select 'No Input’
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Click ‘Yes’ on the pop-up confirmation
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Go back to your sequence or video and test that you now have audio
Solution
Contact 7FiveFive support for a long term solution to this issue.
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Created |
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Resolved |
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Status |
Workaround Available |