Connecting to a workstation

Lens allows for users to connect to workstations directly from the app, rather than having to open the PCoIP client, configure it for the specific endpoint etc.

This provides a significantly better user experience over the traditional method of connecting to a workstation as it provides the opportunity to tell the user about any potential issues or notices, provide them with information via bookmarks, check their internet connection for potential issues and much more.

Connecting to a workstation

1. Login to the Lens Portal

2. In the ‘Workstations’ widget, select the type/pool of workstation you would like to connect to

3. If a pool says Workstations available then the PCoIP client will open immediately and will connect you to a workstation. If the pool says On-demand then this means that a workstation will be started on request. You will see a progress bar showing the workstation's estimated time until it is ready for you to connect. Once it is ready a PCoIP client will open and you will be connected

Manually selecting a workstation

By default, the Lens Portal will attempt to connect you to the most suitable workstation for you. However, in some cases, you may want to select the exact workstation you want to connect to:

This option will be saved in the browser.

1. Login to the Lens Portal

2. In the ‘Workstations’ widget, click the cogs dropdown button
   

   

3. In the dropdown menu, uncheck the Select a workstation for me option

4. When you click a pool, you will be presented with a modal to select the workstation of your choice
   

   

Re-connecting to a workstation

When you connect to a workstation with Lens, we create what is known as an ‘Allocation’ for you and this workstation. This prevents anyone else from using the workstation.

If you disconnect from a workstation, you can re-connect to it easily by selecting the desktop from the Allocations section.

Releasing allocations

Your administrator may have an automatic policy in place to ensure allocations are not kept when the workstation is not in use. If this happens, your allocation is ‘released', so other users can access the workstation.

Allocations can be released manually too by clicking the ellipsis button and then selecting Release allocation option from the menu.