Knowledge Base

7fivefive Support

• Using the ticket system
• Getting remote support from 7FiveFive

Aspera

• Aspera - Changing the default save location

Adobe Premiere Pro

• Adobe Creative Cloud - Getting 'Sorry, something went wrong' when opening a Creative Cloud application
• Adobe Premiere Pro - Adjust audio hardware latency
• Adobe Premiere Pro - How do you change the project renderer in Premiere?
• Adobe Premiere Pro - No audio is playing when using Adobe Premiere

Microsoft Windows

• Microsoft AD - Creating a user account for domain joins/binds
• Windows - Change this password results in 'Access Denied'
• Microsoft Windows - How to sign out
• Changing your web browsers default download location
• Checking memory usage in Windows

NAS / Storage

• macOS SMB client configuration
• 7FiveFive NAS - 'File in use' dialog box appears when performing file operations
• 7FiveFive NAS - AFP performance

Remote Editing

• PCoIP - Changing your Windows password in the PCoIP software client
• PCoIP - Enabling enhanced A/V sync
• PCoIP - Utilising software PCoIP clients with host cards on Mac OS X
• Zero Client - How to find the devices IP address
• Zero Client - Change the display resolution
• PCoIP - Logging in with Duo multi-factor authentication (MFA)