Uploading media to Amazon S3

This guide explains how to upload media to Amazon S3 using the CyberDuck client.

There are many other S3 client applications you can use also, such as:

• S3 Browser

• Mountain Duck

Before you start

You will need the following information. This may have been provided by 7fivefive when your system was deployed, or your system administrator may will be able to retrieve these for you:

• S3 bucket name

• AWS region, for example eu-west-1

• Authentication method

  • AWS access key and secret key, or

  • An AWS profile in your local credentials file, or

  • An MFA/role-based profile if your organisation uses AWS STS

Installation

1. Navigate to the Cyberduck official site

2. If you are on Windows or Mac, you can download the application from your OS' native app store. You may also download the application from the site.

3. Launch Cyberduck.

Configuring your S3 profile

Before you can upload content to Amazon S3, a CyberDuck profile needs to be created. This only needs to be done once. In the guide below we show how to configure a profile using static AWS access keys, however there a many other ways to authenticate with Amazon S3. See this page for more details.

1. Open Cyberduck.
   

   

2. Select the Bookmark menu, and then select New bookmark.

3. Set the protocol to Amazon S3.

4. Modify the following values

   • Access Key ID

   • Secret Access Key

   • Path Set this to the bucket name you administrator provided you.
     

     

5. Click the close button

6. You will now have a new bookmark added. Double click this to connect to the S3 bucket:
   

   

7. You have now connected to the S3 bucket and you can browse its contents. You can navigate folders by double clicking them, and then use the button to return to the top level.
   

   

   
   

8. To upload files or folders to the bucket, you can:

   1. Drag and drop these from your file explorer

   2. Click the Upload button to be prompted to select a file or folder

9. Once you do this, the Transfer window will appear. This displays the upload status of the file or folder.
   

   

   
   

10. Your file or folder is now uploaded and will be shortly visible from within Lens

Common issues and caveats

• Avoid renaming folders (prefixes) with lots of files within them.

• If you get access denied errors, contact your Lens administrator or support team.

Last updated: June 17, 2026