Configuring sites: Display protocols & sessions

PCoIP

Specifying the PCoIP gateway

The Lens Portal can have one PCoIP gateway address configured per-location. This is required to be set to allow users to connect to the system via PCoIP.

1. Login to the application

2. In the left sidebar, select Configuration then click the Settings option

3. Select the Manage site item from the Sites and Collectors section

4. Select the site you would like to edit from the dropdown menu

5. Click the Display protocols & sessions tab

6. Scroll down to the PCoIP section

7. Enter the PCoIP gateway FQDN or IP address in the Connection manager URL field

8. Scroll to the bottom of the page

9. Click the Save button

Workstation reservations

Workstation reservations are a new concept in Lens 2023. When a user connects to a workstation via the Lens application, Lens ‘reserves’ that workstation for that particular user. This stops that workstation from being offered to another user.

Disconnecting bypassing users

A ‘bypassing’ user is a user that has connected to a workstation without going via the Lens application. It’s the same concept as a ‘rouge’ user. Lens can also automatically disconnect bypassing users who is connected to a workstation that they are not assigned to.

The Disconnect bypassing users option should only be used when the users Lens username matches their Windows login username exactly. If they are different, Lens has no way of knowing they are the same user and will attempt to disconnect the user each time the connect.

Before enabling this, it’s highly recommended that webhooks have already been setup in the PCoIP broker.

1. Login to the application

2. In the left sidebar, select Configuration then click the Settings option

3. Select the Manage site item from the Sites and Collectors section

4. Select the site you would like to edit from the dropdown menu

5. Click the Workstations tab

6. Scroll down to the Workstation reservations section

7. Check the Disconnect bypassing users toggle

8. Scroll to the bottom of the page

9. Click the Save button

Automatically remove reservations on disconnect

When Lens detects that a display protocol session has finished, it can automatically clear the reservation on a workstation to allow other users to connect. For this to work, webhooks need to have been setup in the PCoIP broker.

1. Login to the application

2. In the left sidebar, select Configuration then click the Settings option

3. Select the Manage site item from the Sites and Collectors section

4. Select the site you would like to edit from the dropdown menu

5. Click the Workstations tab

6. Scroll down to the Workstation reservations section

7. Check the Remove reservation on session disconnect toggle

8. Scroll to the bottom of the page

9. Click the Save button

Configuring reservation clean-up

When Lens does not automatically remove reservations on a display protocol session disconnect, the workstation will remain reserved for a defined amount of time after Lens detects that no session in in progress. The delay between Lens noticing a session is disconnected, and a reservation being removed can be configured.

1. Login to the application

2. In the left sidebar, select Configuration then click the Settings option

3. Select the Manage site item from the Sites and Collectors section

4. Select the site you would like to edit from the dropdown menu

5. Click the Workstations tab

6. Scroll down to the Workstation reservations section

7. Enter the number of minutes you want the delay to before in the Reservation removal delay field

8. Scroll to the bottom of the page

9. Click the Save button