Infrastructure: Instances

The Infrastructure page allows you to quickly see the status of infrastructure instances and also to control these instances individually. The recommended way of controlling infrastructure is via groups, however, sometimes it may be necessary to perform maintenance on an individual instance.

Getting started

1. Log in to the Lens Portal

2. In the left sidebar, expand the Overview menu and select the Infrastructure menu item

3. In the Infrastructure section, select the Instances item

Instance information

Getting instance details

The Lens Portal provides easy access to the most important instance data and information such as instance ID, size and IP address.

1. Check the selection box next to the instance you want to view the details for. Only one instance can be selected at a time

2. Click the Details button

   

3. The Workstation information modal will appear. You can select the different buttons in the left menu to change between sections.

   

Controlling instances

Starting instances

1. Check the selection box next to the instances you want to control.

2. Navigate to the Power menu and select Startup instance from the dropdown.

3. A confirmation modal will appear. Confirm the instances are correct and then click the Start button.

4. The instances will start shortly.

Stopping instances

On most platforms (where possible), the instances will be gracefully shut down via the operating system.

1. Check the selection box next to the instances you want to control.

2. Navigate to the Power menu and select Shutdown instance from the dropdown.

3. A confirmation modal will appear. Confirm the instances are correct and then click the Stop button.

4. The instances will shut down shortly.

Restarting instances

On most platforms (where possible), the instances will be gracefully restarted via the operating system. If an instance has hung and will not restart, then try resetting the instance.

1. Check the selection box next to the instances you want to control.

2. Navigate to the Power menu and select Restart instance from the dropdown.

3. A confirmation modal will appear. Confirm the instances are correct and then click the Restart button.

4. The instances will be restarted shortly.

Reset instances

Sometimes an instance may become unresponsive to standard stop & restart operations. Resetting an instance tells the platform to forcibly restart the instance without communicating with the operating system.

1. Check the selection box next to the instances you want to control.

2. Navigate to the Power menu and select Reset instance from the dropdown.

3. A confirmation modal will appear. Confirm the instances are correct and then click the Reset button.

4. The instances will be restarted shortly.

Modifying instances

Resizing instances

This option is only available for instances on the AWS platform currently.

1. Check the selection box next to the instances you want to control.

2. Navigate to the Settings menu and select Resize instance from the dropdown.

3. A confirmation modal will appear. Select the instance type that you would like the selected instances to be changed to.

4. Click the Resize button.

5. The instances will be resized shortly.

Advanced

These are advanced options and should be run with caution. Please contact 7fivefive support if you are unsure on how or when to use these options.

Cancelling operation locks

The Lens Portal sometimes places locks on instances when operations are running to prevent conflicting operations from being run simultaneously. On rare occurrences (such as when a Lens Portal backend node stops running), these operation locks may not be cleared. As an advanced option, it is possible to clear the lock via the Lens Portal UI. This will allow operations to be submitted for the specified instance again.

1. Check the selection box next to the instances you want to control.

2. Navigate to the Advanced menu and select Cancel operation locks from the dropdown.

3. A confirmation modal will appear. Confirm the instances are correct and then click the Cancel operation locks button.